Work Experience

Student Assistant, City University of Seattle

Aug 2022 - Sep 2023 | Seattle, WA

  • Worked for the Center for Cybersecurity Innovation by maintaining the school website, creating presentations about new opportunities for learning, organizing guest speakers, and tracking grants for compliance.
  • Created Text to Speech Application with GUI interface for automating presentations. This utilized Azure, GCP, AWS, IBM, to choose the API to use for creating the audio.
  • Assist in organizing and promoting cybersecurity events and workshops to enhance the school's reputation in the industry.
  • Assist in organizing and coordinating cybersecurity workshops and training sessions for students.
  • Assist in recruiting and interviewing potential students for cybersecurity programs.
  • Assist in maintaining and updating the school's cybersecurity curriculum and course materials to ensure relevancy and alignment with industry standards.
  • Assist in coordinating and managing industry partnerships and collaborations for the Center for Cybersecurity Innovation.

Learning Coordinator, Amazon

Jun 2020 - Feb 2022 | Thornton, CO

  • Subject Matter Expert in delivery operations, identify mistakes/errors and coach associates on how to reduce errors; tenaciously work to bring aging down and resolve quality and safety issues.
  • Develop and implement training programs to improve quality and safety standards in delivery operations.
  • Develop and implement learning programs to improve knowledge and skills of associates in delivery operations.
  • Collaborate with subject matter experts to develop and deliver training materials for new hires in delivery operations.
  • Evaluate the effectiveness of training programs by regularly assessing the knowledge and skills of associates in delivery operations.
  • Analyze data related to delivery operations and identify areas for improvement in quality and safety standards, then develop and implement strategies to address those areas.
  • Analyze data on delivery errors and develop strategies to reduce errors and improve efficiency in delivery operations.
  • Coordinate and facilitate monthly team meetings to provide updates on training programs and address any questions or concerns from associates.

Field Support Representative, General Dynamics

Dec 2009 - Aug 2012 | Afghanistan

  • Advised for TiGR (Tactical Ground Reporting System), supporting Operation Enduring Freedom in Afghanistan – a DARPA initiative.
  • Diagnosed and resolved technical hardware and software issues as needed on 300+ servers.
  • Developed a database of imagery of over three thousand maps from four countries.
  • Provide on-site technical support and troubleshooting for the TiGR system ensuring minimal downtime and maximum operational efficiency.
  • Provide on-site training and technical support to field operators on the use and maintenance of the TiGR system.
  • Provide training and guidance to new Field Support Representatives on the operation and maintenance of the TiGR system.
  • Coordinate with logistics team to ensure timely delivery of replacement parts and equipment to field operators.

Intelligence Analyst, US Army

Nov 2006 - Nov 2014 | Worldwide

  • Deployed in support of Operation Iraqi Freedom and Operation Enduring Freedom.
  • Developed analytical products and reports from complex intelligence materials.
  • Drafted comprehensive reports and detailed collection and analysis of intelligence data.
  • Operated in a rapidly changing threat-based environment by leveraging expertise in intelligence collection and analysis.
  • Enhanced security and resilience of Baghdad routing operations with well-curated intelligence.
  • Conduct intelligence briefings and provide recommendations to senior leadership on potential threats and risks.
  • Conduct in-depth analysis of threat intelligence to identify potential risks and develop strategies to mitigate them, ensuring the safety of military personnel and operations.
  • Utilize advanced data analysis techniques to identify patterns and trends in intelligence data, leading to actionable insights and strategic recommendations for senior leadership.

Education

Bachelor of Science in Information Systems

City University of Seattle Oct 2021 - Sep 2023 | Magna Cum Laude | GPA: 3.85/4.0

  • President - Data Science Club
  • Member - Cybersecurity Club
    • NCL (National Cyber League) Competitions: FA2022, SP2023, FA2023
    • RMCCS (Rocky Mountain Collegiate Cybersecurity Competition) - 2022
    • NSA Codebreaker Challenge - 2022, 2023